Contact
JD's Transmission and Auto Repair.
56 Jackson st. Holyoke MA 01040.
(413)210-7879
(413)437-7755
Fax (413)437-7756
56 Jackson st. Holyoke MA 01040.
(413)210-7879
(413)437-7755
Fax (413)437-7756
Mission Statement
We are a Professional Auto Service is committed to serving you, our customer, with professional automotive repair at a reasonable cost with qualified technicians. We use quality Auto Parts, Guaranteed Coast-to-Coast. We stand on sound business principles and uphold high ethical standards. Our goal is to make your automotive repair experience friendly and successful.
We are a Professional Auto Service is committed to serving you, our customer, with professional automotive repair at a reasonable cost with qualified technicians. We use quality Auto Parts, Guaranteed Coast-to-Coast. We stand on sound business principles and uphold high ethical standards. Our goal is to make your automotive repair experience friendly and successful.
Our Code of Ethics
* Recommend corrective and maintenance services and explain to the customer which of these are required now to correct existing problems and which are for preventive maintenance.
*Offer customer a price estimate for work to be performed.
Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
*Make every effort to keep customers informed about appointments and completion deadlines.
*Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or re-manufactured parts. Replaced parts may be inspected upon request.
Furnish or post copies of any warranties covering parts or services. Use quality Auto Parts, guaranteed coast-to-coast.
*Provide and honor Parts Manufacturer Warranty.
*Exercise extreme care with the customer's property while it is being serviced.
*Make every possible effort to fix the customer's vehicle right the "first time".
*Maintain a system for fair settlement of customer's complaints.
*Cooperate with established consumer complaint mediation activities.
*Uphold the high standards of our profession and seek to correct any or all abuses within the automotive industry.
*To perform high quality repair and service at a fair and just price.
*To use only proven merchandise of high quality distributed by reputable firms.
*To employ the best skilled technicians obtainable.
*To have a sense of personal obligation to each individual customer.
*To promote good will between motorists and members of the Automotive Service Association.
*To maintain customer service records.
*To uphold the integrity of all members of the Automotive Service Association
* Recommend corrective and maintenance services and explain to the customer which of these are required now to correct existing problems and which are for preventive maintenance.
*Offer customer a price estimate for work to be performed.
Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
*Make every effort to keep customers informed about appointments and completion deadlines.
*Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or re-manufactured parts. Replaced parts may be inspected upon request.
Furnish or post copies of any warranties covering parts or services. Use quality Auto Parts, guaranteed coast-to-coast.
*Provide and honor Parts Manufacturer Warranty.
*Exercise extreme care with the customer's property while it is being serviced.
*Make every possible effort to fix the customer's vehicle right the "first time".
*Maintain a system for fair settlement of customer's complaints.
*Cooperate with established consumer complaint mediation activities.
*Uphold the high standards of our profession and seek to correct any or all abuses within the automotive industry.
*To perform high quality repair and service at a fair and just price.
*To use only proven merchandise of high quality distributed by reputable firms.
*To employ the best skilled technicians obtainable.
*To have a sense of personal obligation to each individual customer.
*To promote good will between motorists and members of the Automotive Service Association.
*To maintain customer service records.
*To uphold the integrity of all members of the Automotive Service Association
JD's Transmission Service & Repair